Grills of MS Return/Refund Policy
We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. If a product is damaged when it arrives please file a shipping insurance claim with the carrier.
Returns on food items are not allowed due to the nature of the product. If purchased equipment is defective then return it to our store with your receipt within 30 days of purchase:
Grills of MS
733 Lake Harbour Dr
Suite K
Ridgeland MS 39157
A replacement item will be shipped to you.
We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. If a product is damaged when it arrives please file a shipping insurance claim with the carrier.
Returns on food items are not allowed due to the nature of the product. If purchased equipment is defective then return it to our store with your receipt within 30 days of purchase:
Grills of MS
733 Lake Harbour Dr
Suite K
Ridgeland MS 39157
A replacement item will be shipped to you.